Effective Date: 01-01-2025
At Tuna Turizm Taşımacılık Ticaret Limited Şirketi (“Tuna VIP Transfer,” “Tuna Transfer,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information of our customers and website visitors. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website (tunatransfer.com) and our transportation services.
1. Information We Collect
When you use our website or book a service, we may collect the following types of personal data:
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Contact details: name, phone number, email address.
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Booking details: pickup and drop-off locations, travel dates, flight numbers.
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Payment information: billing details (processed securely via third-party providers; we do not store card numbers).
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Technical information: IP address, browser type, and cookies for site performance and analytics.
2. How We Use Your Information
We use your personal data for the following purposes:
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To process and confirm bookings.
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To provide chauffeur and transfer services.
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To communicate with you about your reservation or inquiries.
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To improve our website and services.
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To comply with legal and regulatory requirements.
3. Sharing of Information
We do not sell or rent your personal data to third parties. We may share your information with:
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Service providers (e.g., drivers, vehicle operators) strictly for fulfilling bookings.
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Payment processors to complete secure transactions.
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Legal authorities if required by law.
4. Cookies & Analytics
Our website uses cookies to enhance user experience and collect anonymous traffic statistics. You may disable cookies in your browser settings, but some site features may not function properly.
5. Data Retention
We keep your personal data only as long as necessary to provide our services and comply with applicable laws.
6. Security
We implement industry-standard security measures (SSL encryption, secure servers) to protect your data from unauthorized access, loss, or misuse.
7. Your Rights
As a user, you have the right to:
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Access, update, or request deletion of your personal data.
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Withdraw consent to data processing.
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File a complaint with local data protection authorities.
8. Children’s Privacy
Our services are intended for adults. We do not knowingly collect information from individuals under 18 years of age.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
10. Contact Us
For questions or privacy requests, please contact:
Tuna Turizm Taşımacılık Ticaret Limited Şirketi
📍 Kemer, Antalya, Türkiye
📞 Tel: +90 543 232 37 86
📧 Email: info@tunatransfer.com
